We are delighted to announce that WeAnswer have recently formed a brand-new partnership and customer services agreement with Bristol based, fulfilment business, Huboo.
Founded in 2017, Huboo is the fastest growing eCommerce fulfilment technology provider, enabling online retailers of all sizes to access a complete end-to-end fulfilment operation within minutes. Huboo take care of everything from inventory management, through to picking, packing and posting products to customers all over the world, via a global courier network, so that eCommerce companies can focus on growing their business.
With fulfilment centres across Europe, Huboo’s intuitive software also provides everything from transaction management and quality control, order tracking and billing information to integration with sales channels and marketplaces, enabling Huboo to receive and process retailers’ orders directly, in real-time.
A Customer Services Agreement which aims to provide an enhanced service
Unlike other fulfilment businesses whereby customer services aren’t always a priority or neither aligned to provide a seamless service. Working closely with WeAnswer to cement a valued customer services agreement, means that Huboo can offer an enhanced service.
As a result, customers are able to efficiently track and find out where their order is and resolve the right response to their query, in a timely manner. Furthermore, they receive good quality customer service from beginning to end and throughout the delivery process.
Our customer service support team provides a range of services to assist companies through an individual customer services agreement. Our services include thorough customer communication, through a range of digital and voice customer service methods, suited individually to businesses. All of the respective companies whom we look after, are researched by our teams. This ensures that we understand the company’s ethos and adopt their brand in preparation to talk to their customers. To find out more about how WeAnswer could benefit your fulfilment and courier delivery / logistics business, please get in touch with our customer services experts.