Secure your emergency response with our agents
We can provide a vital link between your organisation and its end users, whether they’re in need of an engineer, ordering medical supplies or simply seeking release from a locked car park. Our agents receive soft skills training alongside technical briefings to ensure they provide an empathetic, helpful response to your customers.
How we can help
What Our Clients Say About Us
- The Entertainer Read More
The Entertainer was working with a well established multinational contact centre company, but we were looking for a more personal approach with our customers. After visiting several call centre environments we found that WeAnswer had the right ‘feel’ for us.
We have gained knowledge and experience from an efficient and smaller business, our day to...
- Crew Clothing Read More
Working with WeAnswer is a pleasure and we consistently see benefits from our partnership.
Crew is an ambitious company and knowing we can focus on increasing the scope of our brand while our customer service is looked after so well is wonderful.
Our team at WeAnswer are a joy to work with, acting as a...
- SES Water Read More
We chose WeAnswer because of their ‘can do’ attitude and because, with the appropriate training, they were prepared to answer our customers enquiries rather than simply provide a messaging service. Our customers are offered a seamless service and are unaware they're talking to an outsourced overflow facility. From our Contact Centre team’s point of view, it’s...
- GetTheLabel.com Read More
The best thing about it is that our customers cannot tell the difference.
Orders get taken, with no hassle and we never miss a call. It has also led to us having record takings days in the call centre.
We are confident that our business is only going to grow and we are very confident that...
- Crocus Read More
WeAnswer are an excellent company to work with. They have supported our company throughout our development, adapting their service to match our changing needs.
Our peak periods can be difficult to predict, so having WeAnswer on hand allows us to scale up when we need to, without the need to recruit internally. Their agents are...
- Dukeshill Read More
The relationship with WeAnswer continues to go from strength to strength with a high focus placed on customer service.
WeAnswer have installed confidence for me in outsourcing core elements of our business. We work together as a successful partner type relationship with the long-term future of our business in mind.
We have been impressed with...
Get in touch
Looking to change or extend your emergency response services?Talk to a member of the team